A burst pipe or a backed-up drain is not a call that waits until morning. No Missed Call is an AI answering service for plumbers: a 24/7 AI receptionist you run from a phone app. It answers the call, collects the details you ask for, books the job, and puts the transcript and summary in your app the moment the call ends.
What callers ask a plumber, and how the AI handles it
- Can someone come out tonight? Water is coming through the ceiling.
- Do you replace tankless water heaters?
- Do you charge a call-out fee?
- Do you cover my town?
It answers from what you give it on the Knowledge tab. Anything it cannot answer becomes a message with the caller's details.
A plumber call, start to finish
Illustrative scenario: at 9:40 pm a homeowner calls about water dripping through a kitchen ceiling. The AI asks whether water is leaking right now, asks if they can reach the main shut-off, takes the address and callback number, and logs the call. You get a push notification, read the summary, and decide whether to go out tonight or book first thing.
How to set up an AI answering service for plumbers
These are example settings for a plumber. You write your own in the app, in plain words.
Capture fields: what to collect on every call
- Service address
- Is water leaking right now? (yes / no)
- Where is the problem (kitchen, bathroom, basement, outside)?
- Best callback number
Standing instructions
- If water is actively leaking, ask if they know where the main shut-off valve is, then take their details.
- Never quote a price for a job nobody has seen. Take the details and say the owner will call back with a price.
- If the caller smells gas, tell them to leave the building and call the gas company or 911 first.
Upload these first
- Your call-out or diagnostic fee
- The towns you cover
- Which water heaters and fixtures you install, and which you do not
What it will not do for a plumber
It does not dispatch a plumber for you. If you run a true 24/7 emergency service with an on-call tech, the AI's job is to capture the call cleanly and get the summary in front of whoever is on call, fast.
Plans and limits
- Pro24/7 answering, transcripts, bookings, 250 AI minutes a month.
- Premium500 minutes plus Calendar Sync (books into Google Calendar), Spam Filters, Website Widget, Integrations. Without Calendar Sync, bookings wait for you to confirm.
- Out of minutes? The AI pauses until the reset. Calls you answer yourself never use minutes.
- It is an AI and says so if asked.
Free to download with a 7-day free trial. Billing runs through the App Store or Google Play. Get it on iPhone | Get it on Android
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AI answering service for plumbers: frequently asked questions
What does an AI answering service for plumbers do?
It answers your calls 24/7 in a natural voice, asks what the caller needs, collects the details you choose, and books the job. When the call ends, the transcript, an AI-written summary and the recording appear in your Calls tab and you get a push notification.
How should I set it up for emergency calls?
Write it as a standing instruction, the way you would brief a new office hire: ask whether water is leaking now, ask whether they can reach the shut-off valve, and send gas smells to the gas company or 911 first. Add a yes/no capture field for 'leaking right now' so urgent calls stand out in your Calls tab.
Will it answer when I am on a job or after hours?
Yes. It answers nights, weekends and holidays. A burst pipe or a backed-up drain is not a call that waits until morning. With conditional forwarding your phone rings first and the AI only takes the calls you miss.
What should a plumber upload to the Knowledge tab first?
Start with your call-out or diagnostic fee; the towns you cover; which water heaters and fixtures you install, and which you do not. You can also paste your website address and the app reads your site.
How much does No Missed Call cost?
It is free to download with a 7-day free trial. Billing runs through the App Store or Google Play. Pro includes 250 AI minutes a month; Premium includes 500 and adds Calendar Sync, Spam Filters, the Website Widget and Integrations. Calls you answer yourself do not use minutes. Current prices are shown in the app.
Can I keep my existing business phone number?
Yes. You get a dedicated number for the AI, then forward your existing line to it from your carrier, either all calls or only the ones you do not answer. Customers keep dialing the number they already know.