AI Receptionist Add-On Pricing: 10 Platforms Compared

A new one launched yesterday

On 10 September 2026, Intermedia — a unified-communications provider that describes itself as serving more than 150,000 business customers — launched an AI Receptionist built natively into its Unite and Contact Center platforms. It answers inbound calls, uses your business knowledge to reply, and hands off to a person with an AI-written recap. Irina Shamkova, Intermedia's Chief Product Officer, framed it the way every one of these launches gets framed: businesses want AI that "works within the communications systems they already rely on." It is in open beta, with general availability expected in October 2026.

It is also the tenth platform we can name that will now sell a small business an AI receptionist as a line item on a bill it is already paying. Your phone system sells one. Your field-service software sells one. In 2026 the question stopped being should I get an AI receptionist and became should I just use the one my existing vendor is already offering me?

We should be upfront about our position: No Missed Call is our product, and it is one of the standalone apps these bundles compete with. So read everything below with that in mind, and check the links. Every figure here was read off the vendor's own page on 11 September 2026, fetched with an ordinary browser user agent, and quoted rather than paraphrased wherever the wording matters. Where a vendor publishes nothing, we say so instead of borrowing a number from an aggregator — a habit we have written about before, because aggregator price cards in this category are frequently wrong.

Ten platforms, five published prices

That is the finding, and it is the most useful thing in this article. Half the platforms bundling an AI receptionist into software you already buy will not tell you what it costs without a sales conversation. Of the five that do publish a number, four also tell you what the number buys.

Platform	Published price for the AI answering product	What it includes
RingCentral AI Receptionist	$49/mo standalone; $39/mo as a RingEX add-on	100 minutes on either; pay-as-you-go beyond that; 14-day trial
Zoom Virtual Agent Receptionist	Standalone from $29.99/mo per its July 2026 launch release; Zoom Phone route quoted per minute	100 voice minutes on the standalone; add-on minutes exist but carry no published rate
Voiply AI Receptionist	$39.95 on the visible card — but see the discrepancy below	"The first 100 minutes are free, followed by $0.25 per minute for the next 250 minutes"
Dialpad AI Agent	Footnote: "Essential tier: starts at $200/mo for 500 sessions"	Sessions, not minutes; Advanced 2k/mo, Platinum 5k/mo
Jobber AI Receptionist	$29/mo add-on	No minute or call allowance published
Intermedia AI Receptionist	Not published	Open beta; requires Unite or Contact Center
Nextiva XBert	Not published for the add-on	Listed on Core, Engage and Scale; a banner reads "Get AI plans from $99/mo" without saying what that buys
GoTo Connect AI Receptionist	Not published	Marked new, offered as an add-on across plan tiers
Housecall Pro (CSR AI and HCP Assist)	Not published for either answering product	Two products side by side — one AI, one staffed by trained people
ServiceTitan AI Virtual Agent	"Request Pricing"	No dollar figure anywhere on the pricing page

Only one of them tells you how it counts a minute

Here is the sentence that made this article worth writing. RingCentral's AI Receptionist pricing page says, verbatim, as of 11 September 2026:

"RingCentral AI Receptionist is available as a standalone plan starting at $49 per month, which includes 100 minutes of usage, or as an add-on to RingEX, starting at $39 per month, also with 100 minutes included. If usage exceeds the included minutes, pay-as-you-go charges of $0.50 per minute apply, and additional minute bundles are also available for purchase. Call time is rounded up and billed in 30-second increments."

That last clause is, as far as we can find, unique in this category. When we audited overage terms in August for our piece on flat-rate AI phone answering with no per-minute charges, not one vendor — AI or human, bundled or standalone — published a rounding rule for partial minutes. RingCentral now does, and it deserves credit for that, because rounding is exactly where a minute allowance quietly shrinks.

Work it through with a made-up number. Say forty calls in a month, each running two minutes and ten seconds. Rounded up to the next thirty-second increment, each one bills as two minutes thirty. That is twenty seconds of billing per call you did not use, eight hundred seconds across the month, or a little over thirteen minutes — roughly an eighth of a 100-minute allowance, gone to rounding. That is illustrative arithmetic on an invented call length, not a claim about your calls. The point is only that the rule is worth knowing before you sign, and nine of the ten platforms here will not tell you what theirs is.

Two price cards moved this summer

Zoom. When we wrote about Zoom's standalone receptionist in August, its July launch release carried exactly one pricing sentence — $29.99 per month for 100 minutes, or $24.99 with annual billing — and nothing anywhere stated the cost of a minute past the block. As of today, Zoom's own feature page prices the other route: "$0.25 /minute billed annually + the cost of Zoom Phone." That is real progress on transparency, and it is a different shape of deal from the standalone block. For the standalone itself, "flexible licensing and add-on minutes" remains the whole disclosure, and the rate past minute 100 is still nowhere on the page.

Dialpad. Dialpad's pricing page has historically refused automated requests, which is why we have never published a Dialpad figure. It served a page on 11 September 2026 carrying this footnote on its AI Agent tiers: "Essential tier: starts at $200/mo for 500 sessions; Advanced tier: 2k sessions/mo included; Platinum tier: 5k session/mo included," alongside a note that prices exclude applicable taxes, regulatory fees and surcharges. Two cautions come with it. First, a session is not a minute: Dialpad's own documentation explains that a conversation becomes billable when the AI actually responds or performs a lookup or task, so a long call and a short one can cost the same. Second, the per-seat prices for Dialpad's phone plans were still painted in by JavaScript and absent from the page we received, so we are not publishing those.

One page, two different rates

Voiply's AI Receptionist page is worth a careful read before you buy. The visible pricing card shows $39.95, and beneath it: "The first 100 minutes are free, followed by $0.25 per minute for the next 250 minutes." The on-page FAQ repeats that per-minute figure. The same page's embedded structured data — the machine-readable block that search engines and AI assistants read — states a unit price of 0.20 per minute, and its copy of that same FAQ answer quotes twenty cents rather than twenty-five.

Both were fetched from the same URL on the same day. We are not suggesting anyone is being tricked; pages drift, and structured data is the easiest thing on a site to forget to update. But it is a clean illustration of why "get the rate in writing" is not paranoid advice here. If an AI assistant quotes you a per-minute price for a product, it may well be reading the block nobody has looked at in months.

The bundles that should worry a standalone app most

We will say this plainly, because it is true and because pretending otherwise would insult anyone who has actually run a trade business. For a contractor already living inside field-service software, the bundled AI is often the better buy, and it is not close.

Jobber sells its AI Receptionist as a $29/month add-on, verified on its own pricing page in September 2026. For that, an AI answers calls and texts and books jobs into the calendar the business already dispatches from. There is no forwarding chain to reason about, no second inbox, and nobody copying a name and address out of a transcript into a work order. On the same page, Jobber's base plans start at $49/month, or $29 billed annually. We made this same concession when we wrote about AI receptionists for plumbers, and a month of further research has not changed it. Housecall Pro runs two answering products in parallel — an AI customer-service rep and HCP Assist, which uses trained human agents — while ServiceTitan sells an AI Virtual Agent to larger shops. Neither publishes a price, which is its own kind of answer, but the integration argument holds for both.

Where that beats us specifically: No Missed Call has no native dispatch-board integration with Jobber, Housecall Pro or ServiceTitan. It syncs with Google Calendar and offers webhooks, API keys and a REST API, which covers a great deal, but "covers a great deal with some setup" is not the same as a checkbox inside the software you already open every morning. If your whole operation runs on one of those three platforms, try their add-on first.

What a bundled price card does not show

You have to be on the platform. RingCentral's lower add-on rate assumes a RingEX subscription underneath it; the standalone costs more. Intermedia's requires Unite or Contact Center. Nextiva's XBert sits on top of plans listed at $15, $25 and $75 per user per month as of September 2026. The add-on price is the visible part of a larger number.

Per-user and per-location billing multiplies. Several of these platforms bill per seat or per location. An AI answering one phone line does not need five seats, but the platform underneath it may.

Leaving takes the AI with it. Every hour spent teaching a bundled agent your services, your hours and your FAQs is an hour invested in staying on that platform. That is not a reason to avoid bundles. It belongs in the decision.

Half of them will not quote you without a call. Intermedia, Nextiva, GoTo, Housecall Pro and ServiceTitan all publish nothing for their answering products. That is a legitimate comparison point in itself, and it is the reason articles like this one exist.

When a standalone app is still the right answer

If you are not already deep inside a platform — if you run a phone, a calendar and not much else — then a bundle means buying a phone system in order to get a receptionist. That is the case standalone apps exist to serve, and there are good ones besides ours.

Rosie is the closest comparison to us, and re-verified unchanged today: $49/month for 250 minutes, $149 for 1,000 minutes, $299 for 2,000, with native iOS and Android apps on every plan and automatic spam detection on the entry tier. On talk time per dollar at the entry price it beats every bundle in the table above, and its spam detection starts a tier lower than ours does. Clara — meaning heyitsclara.com, built by 44pixels Ltd, not the unrelated getclaraai.com, which is a different company at a very different price — is $39.99/month or $33.25 billed yearly, with a Pro tier at $69.99 or $58.25 yearly, and advertises unlimited calls with no per-call or per-minute charge on top. It publishes no minute allowance in either direction, which is worth asking about before you sign.

No Missed Call gives you 250 minutes on Pro and 500 on Premium, billed through the App Store and Google Play. Only time the AI spends talking counts — calls you take yourself through ring-your-phone-first are free. There is no overage meter at all, and the honest downside of that design is what happens when you run out: the AI pauses with a brief unavailable message until your billing date resets or you upgrade, while ring-first keeps ringing your own phone. A per-minute overage would let you keep going and hand you a surprise bill instead. Ours cannot surprise you, and it cannot rescue you either. Pick the failure mode you prefer. The mechanics are documented in our Help Center.

Five questions that settle it in about five minutes

1. What is the allowance? Minutes, calls, sessions or unique callers — four different units, and they are not interchangeable.
2. What does the first unit past the allowance cost? If the page does not say, ask before you buy. Five of these ten do not say.
3. How is a partial unit rounded? One vendor in ten publishes this. Ask the other nine.
4. What base plan is required? Add-on prices assume a subscription underneath them.
5. Where does the result land? A transcript in an inbox and a booked job on a dispatch board are very different products at a similar price.

The reason any of this matters has not changed. Call-tracking platform Invoca reports from its own platform data that 27% of calls to home services businesses are not answered, and on the same page, that fewer than three in a hundred callers sent to voicemail leave a message. Hiya's State of the Call 2026, a survey of more than 12,000 consumers across six countries, finds that 86% of calls from unknown numbers go unanswered — which is what your callback an hour later looks like from the customer's side. And the Harvard Business Review study of lead response time found firms making contact within an hour were about seven times more likely to qualify the lead than those that waited one hour longer. Those are close to the only numbers in this category we are willing to stand behind, and we explained why in our fact-check of the statistics everyone else quotes.

Ten vendors now agree that answering the phone is worth automating. That part of the argument is over. What is left is reading the price card properly — and on today's evidence, half of them are not offering you one.

Frequently asked questions

Is the AI receptionist built into my phone system cheaper than a standalone app?

Not usually on talk time per dollar. RingCentral's AI Receptionist is $49/month for 100 minutes standalone, or $39 as a RingEX add-on, as of September 2026. Standalone apps in the same band tend to include more talk time: Rosie lists $49 for 250 minutes. The bundle wins on integration rather than on price per minute.

Which AI receptionist providers publish an overage rate?

Among the platform bundles we checked on 11 September 2026, RingCentral publishes a pay-as-you-go per-minute rate past the included 100 minutes, Zoom publishes a per-minute figure for its Zoom Phone route, and Voiply publishes a per-minute rate on its page. Dialpad publishes session tiers rather than minutes. Intermedia, Nextiva, GoTo, Housecall Pro and ServiceTitan publish nothing for their answering products.

What does it mean that call time is billed in 30-second increments?

It means a partial half-minute is charged as a full one. A call lasting two minutes and ten seconds bills as two minutes thirty. Across many short calls that rounding consumes a measurable slice of a minute allowance. RingCentral is the only vendor we found that publishes its rounding rule at all, so ask any other vendor directly before you commit.

Do I need to change my phone system to use an AI receptionist?

No. Most AI receptionists work by call forwarding, so you keep your existing number and carrier. RingCentral says its receptionist can be layered on top of existing cloud, on-premises and hybrid systems, and Zoom markets a standalone version that needs no Zoom Phone. Standalone apps including No Missed Call work the same way — see our guide to forwarding your business calls.

Why do some vendors not publish AI receptionist pricing at all?

Usually because the product is sold through a sales conversation rather than self-serve checkout, often alongside per-seat or per-location licensing that varies by account. That is a normal enterprise sales motion, but for a small business it means you cannot compare options without booking calls. Five of the ten platforms we checked fall into this group.

Try it on your own phone

No Missed Call is an AI receptionist that answers your business line 24/7, books appointments straight into your calendar, and sends you a transcript and summary of every call. Setup takes minutes from your phone, and there is a 7-day free trial.

Download on the App Store  ·  Get it on Google Play  ·  Read the Help Center